PRIVACY POLICY
Effective Date: July 31, 2025
Website: www.mymedusamykonos.com
Welcome to MY MEDUSA (“Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and relevant Greek data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or purchase products from our e-shop.
1. Who We Are
MY MEDUSA is a lifestyle and fashion e-commerce business based in Mykonos, Greece.
Registered Address: Florou Zouganeli 41, Mykonos 84600
Email: info@mymedusamykonos.com
Phone: 2289 028574
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
Identity Information: Full name, username, customer ID
Contact Information: Email address, phone number, billing/shipping address
Order & Payment Information: Order history, payment method (note: we do not store full credit card details)
Technical Data: IP address, browser type, device information, operating system
Usage Data: Browsing behavior, session duration, pages viewed
Marketing Preferences: Your choices regarding newsletters or promotional emails
3. How We Collect Your Data
We collect your personal data in the following ways:
When you create an account or place an order
When you contact us via forms, email, or phone
Through cookies and similar tracking technologies
From third-party services involved in payment or delivery
4. Why We Process Your Data
We use your personal data for purposes including:
To fulfill orders and deliver your purchases
To manage your account and provide customer support
To send order confirmations and updates
To send marketing communications (if you’ve opted in)
To analyze website traffic and improve user experience
To comply with legal obligations (e.g., accounting, tax)
5. Legal Basis for Processing
Under the GDPR, we process your personal data based on:
Contractual necessity – to fulfill our obligations when you place an order
Consent – for marketing communications and cookie use
Legal obligation – to comply with tax or regulatory requirements
Legitimate interests – to improve services and detect fraud
6. Sharing Your Data
We only share your data with trusted third parties, such as:
Payment processors (e.g., Stripe, PayPal)
Shipping & logistics partners
IT and hosting providers
Marketing platforms (if you consented)
All partners are GDPR-compliant and process your data only as necessary.
7. Cookies & Tracking
We use cookies to:
Enable site functionality (e.g., cart, login)
Analyze traffic and usage patterns
Offer personalized content and ads
By using our site, you agree to our use of cookies. You can manage your cookie preferences via your browser settings. For details, see our Cookie Policy.
8. Data Retention
We retain your personal data only for as long as necessary:
Customer accounts & orders: 7 years (as required by law)
Inactive accounts: Automatically deleted or anonymized after 2 years
Marketing data: Until you unsubscribe or withdraw consent
9. Your Rights (Under GDPR)
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
Object to or restrict processing
Request data portability
File a complaint with the Hellenic Data Protection Authority (www.dpa.gr)
To exercise your rights, contact us at: info@mymedusamykonos.com
10. Data Security
We take all reasonable steps to protect your data:
SSL encryption
Secure servers and payment gateways
Access control and regular monitoring
However, no method of transmission is 100% secure. We recommend using strong passwords and keeping your login details private.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before using them.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on this page with a new Effective Date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
MY MEDUSA
📍 Florou Zouganeli 41, Mykonos 84600
📧 info@mymedusamykonos.com
📞 2289 028574
